Emails Overview

The Emails dashboard (/emails) is your central operational hub for observing, inspecting, and auditing every outbound message processed by Emalc — whether broadcasted to an audience group via marketing campaigns or dispatched programmatically via transactional APIs.

While the low-level Logs dashboard (/logs) focuses on raw diagnostic event streams, the Emails view gives you a message-centric experience: inspect exactly what your recipient received, verify delivery confirmation, preview email HTML, and track recipient opens and clicks in real time.

Emails vs. Activity Logs#

Understanding when to use the Emails module versus the Logs module:

What You Can Inspect in Emails#

The Emails table provides an instant, high-level summary of every outbound dispatch across your workspace:

• Recipient: The target email address, equipped with a 1-click copy button and quick-action link to open the detail drawer.
• Status Badge: A semantic, color-coded badge indicating the current lifecycle state (Delivered, Failed, Opened, Clicked, Sent, Bounced, Soft Bounce, Queued, etc.).
• Campaign Association: Identifies the broadcast campaign responsible for the message (or displays — for transactional API dispatches).
• Subject: The rendered subject line of the email.
• Sent Timestamp: Relative dispatch time (e.g. 5 hours ago) with full ISO date and time on hover.

Search, Filter & Export Capabilities#

The Emails toolbar provides powerful, debounced filtering controls to isolate specific emails within seconds:

1. Recipient & Subject Search#

Type any search query in the search bar to filter dispatches in real time across recipient email addresses and subject lines.

2. Date Range Picker#

By default, the view displays emails sent in the Last 15 days. You can choose common presets (Today, Last 7 days, Last 15 days, Last 30 days) or define a custom calendar date range.

3. Multi-Status Filtering#

Filter by specific email states to identify deliverability trends or isolate failures:

• Successful: Filter for delivered emails.
• Engagement: Filter for opened or clicked messages.
• Failures & Delays: Filter for bounced, soft_bounce, failed, or delivered_delay.
• Administrative: Filter for queued, processing, or scheduled.

4. Export Email Records#

Click the Export button in the action bar to download the currently filtered email list as a CSV file for compliance audits or external reporting.

Email Detail Inspection Drawer#

Clicking on any email row in the table opens the slide-over Email Detail Sheet, providing a 360-degree view of that specific message:

Top Metadata Bar#

Quickly reference core message details:

• Recipient Address and From Address / Domain
• Email Subject
• Unique Message ID: System UUID with a 1-click copy action for API cross-referencing and support inquiries.

Interactive Email Content Preview#

The left pane displays the actual content sent to the recipient:

• Reader Mode: Interactive sandboxed preview rendering fonts, images, and styling exactly as seen by the recipient.
• Raw Mode: Formatted HTML source code view with syntax highlighting.
• Responsive Viewports: Toggle between Desktop and Mobile viewports to verify email responsiveness.

Deliverability Timeline#

The right-hand Deliverability tab outlines the step-by-step dispatch journey:

• Status Badges: Shows status transitions from Queued and Sent to Delivered.
• MTA Responses: Direct response message from the receiving mail server (e.g. 250 2.0.0 OK Message accepted for delivery or bounce diagnostic errors).
• Step Timestamps: Exact delivery timestamps for audit accuracy.

Engagement Tracking#

The Engagements tab tracks post-delivery reader interactions:

• Opens: Timestamp, device name, client browser, operating system, and approximate country.
• Clicks: Exact tracked URLs clicked inside the email body with precise timestamps.
• Unsubscribes & Complaints: Records recipient opt-outs and mailbox provider spam complaints (Feedback Loop).

Deep-Dive Guides#